| 15820 Quotes Found |
Unrealistic optimism is a pervasive feature of human life; it characterizes most people in most social categories.
Intrinsic motivation – deep engagement in the work – can drive people to surprising displays of seemingly unrewarded effort.
Fans, true fans, are hard to find and precious. Just a few can change everything. What they demand, though, is generosity and bravery.
…in most hierarchies, super-competence is more objectionable than incompetence.
…waiting time. This… is the single most important factor in customer satisfaction.
…think of aesthetics as a key ingredient in a recipe, as opposed to the icing on the cake.
Once pride gets involved, you’ll fight tooth and nail to maintain your habits.









