Quotes

Start With No, Page 30

…can your adversary in a negotiation really reject you? They don’t have any such power. Never, never allow them to believe that they do.

The Five Dysfunctions of a Team, Page 30

…moments of truth… are best handled face-to-face.

Empowered, Page 030

…no product strategy survives its initial encounter with the real world.

Average is Over, Page 30

The growing value of conscientiousness in the workplace helps women do better than men at work and in colleges and universities.

Never Split the Difference, Page 30

Going too fast is one of the mistakes all negotiators are prone to making.

Making the Case, Page 030

Sometimes making the case can mean turning the worst-case scenario into the best one.

Give and Take, Page 30

…networks come with three major advantages: private information, diverse skills, and power.

HBR Guide to Persuasive Presentations, Page 30

For brainstorming to be successful, you have to suspend judgment and stay receptive to seemingly unrelated ideas – they may lead to something great.

Quit, Page 30

…when you are in the present, facing down the decision whether or not to cut your losses, [you’re] unable to see past what is happening right now.

Start With No, Page 30

The serious negotiator understands that he or she cannot go out into the world spending emotional energy in the effort to be liked, to be smart, to be important.