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…any company that has made it past the start-up stage is optimized much more for efficiency than for strategic agility – the ability to capitalize and dodge threats with speed and assurance.
Garden-variety takers aren’t cruel or cutthroat; they’re just cautious and self-protective.
No matter how successful we are in life, when we die, none of us will be declared the winner of life. And there is certainly no such thing as winning business.
…apparently insignificant details can have major impacts on people’s behavior. A good rule of thumb is to assume that everything matters.
The more you clarify your position and defend it against attack, the more committed you become to it.
Following conventional wisdom and relying on shortcuts can be worse than knowing nothing at all.
Most of us feel slightly bewildered, realizing we have more to do than ever – with less time to do it.
Your goal or end product in any consulting activity is some kind of change.









