Quotes

Influence, Page 355

…[the] heart of hearts…. is, by definition, the one place where we cannot fool ourselves.

Thinking, Fast and Slow, Page 356

Theoretical beliefs are robust, and it takes much more than one embarrassing finding for established theories to be seriously questioned.

The Enthusiastic Employee, Page 356

There is… a great deal of interdependence among workers doing even the most highly fractioned work.

The Enthusiastic Employee, Page 356

Cooperation – not job descriptions, not organization charts, not formal procedures – is the glue that binds the parts of the organization.

The Enthusiastic Employee, Page 356

When organizations are managed as more than a collection of individuals, the resulting whole is typically greater than the sum of its parts.

Influence, Page 356

Psychological research indicates that we experience our feelings toward something a split second before we can intellectualize about it.

The Enthusiastic Employee, Page 357

…analyses almost invariably show strong positive correlations between teamwork in organizations (as perceived by employees) and organization performance.

Thinking, Fast and Slow, Page 357

…the process by which objects and events recruit their own context of comparison can lead to incoherent choices on serious matters.

Management, Page 357

…unless it is seen as the task of the individual manager and to the leadership group to lead change, the organization… will not survive.

Management, Page 357

In a period of rapid structural change, the only ones who survive are those who innovate and create change.