Quotes

Management, Page 424

Too many meetings is an indication that jobs have not been defined clearly, have not been structured big enough, have not been made truly responsible.

Management, Page 424

The rule should be to minimize the need for people to get together to accomplish anything.

Management, Page 424

An organization in which people are constantly concerned about feelings and about what other people will or will not like is not an organization that has good human relations.

The Enthusiastic Employee, Page 424

…the credibility of a boss is enormously important to employees.

Management, Page 424

Overstaffed organizations create work rather than performance. They also create friction, sensitivity, irritation, and concern with feelings.

The Enthusiastic Employee, Page 424

A lack of integrity… is toxic to the trust that is the foundation of the leader-follower relationship.

The Enthusiastic Employee, Page 424

It is essential that followers sense in their leader determination, drive, courage, self-confidence, decisiveness, resilience…

Management, Page 425

…organizational changes should not be undertaken often and should not be undertaken lightly. Reorganization is a form of surgery, and even minor surgery has risks.

The Enthusiastic Employee, Page 425

Central to the wisdom of great leaders is modesty in the sense of an understanding of their reliance – no matter how bright and strong and energetic they are – on others.

Influence, Page 426

When we focus attention on something, we immediately come to see it as more significant to us.