Quotes

The Enthusiastic Employee, Page 414

There is no leader without followers and… leadership implies willingness – eagerness, in the best case – of followers to follow.

Management, Page 414

Any company that shows an understanding of success makes the key activities… the central elements in its organization structure.

Influence, Page 414

If co-creation causes at least a temporary merging of identities, then what applies to one partner also applies to the other, distributional logic notwithstanding.

The Enthusiastic Employee, Page 415

…organizations say they seek and want to developer ‘leaders,’… they almost invariably mean the ability to inspire employees.

The Enthusiastic Employee, Page 415

…leadership applies at all levels, and it emerges even when not accompanied by formal authority.

Management, Page 415

Whatever the reason… a change in strategy requires reanalyzing the key activities and adapting the structure to them.

The Enthusiastic Employee, Page 415

…leadership is not simply about a position or title. An individual can have a high-sounding title such as CEO and not be considered a leader. And that… is an enormous problem.

Influence, Page 415

Providing advice puts a person in a merging state of mind, which stimulates a linking of one’s own identity with another party’s.

Influence, Page 416

…[it is wise to] ask for advice in face-to-face interactions with friends, colleagues, and customers. It should even prove effective in our interactions with superiors.

The Effective Executive, Page 416

In a well-managed enterprise, it is understood that people who fail in a new job, especially after a promotion, may not be the ones to blame.