Quotes

The Enthusiastic Employee, Page 406

…there are few if any periods since the Industrial Revolution in which the velocity of change has been as great or the changes as large and numerous and long-lasting as what we see today.

The Enthusiastic Employee, Page 406

Adaptation of organization to changes in the business environment happen in two contexts: the needs of the human beings that are affected by the changes and the organizational culture.

The Enthusiastic Employee, Page 406

Organizations need to change to cope with a changing environment and, in this endeavor, culture counts tremendously.

Influence, Page 406

… a history of reciprocally exchanged favors leads individuals to give additional favors to their exchange partner… no matter who provided the last one.

The Enthusiastic Employee, Page 407

Being partners has… a number of different attributes, including open communications up, down, and across the organization, joint decision making, mutual assistance, and respectful interaction.

The Enthusiastic Employee, Page 407

…unchangeable core values provide the partners with a steady and shared compass for navigating the inevitable storms of business life.

Thinking, Fast and Slow, Page 407

The mind is good with stories, but it does not appear to be well designed for the processing of time.

Management, Page 409

…multiproduct, multitechnology, and multinational companies of today do have to concern themselves, in their organizational design and structure, with organization according to the flow of information.

Influence, Page 409

Throughout human history, shared pain has been a bonding agent, fusing identities into ‘we’-based attachments.

Management, Page 410

…organization structure will not just evolve. The only things that develop spontaneously in an organization are disorder, friction, and malperformance.