Quotes

16441 Quotes Found


Mistakes Were Made (but not by me), Page 308

So embedded is the link between mistakes and stupidity in American culture that it can be shocking to learn that not all cultures share it.


The Enthusiastic Employee, Page 308

When a worker has a skill that is both important and unique or unusual in the workplace, it is a source of great joy.


The Enthusiastic Employee, Page 308

…receiving training – continual training – ranked at or near the top in every country in what employees say they want from their job.


The Enthusiastic Employee, Page 309

In addition to performing well and having their skills used, employees want to feel that what they do makes a difference, especially to their organization and to the organization’s customers.


Thanks for the Feedback, Page 309

…while learning is a shared responsibility, in the end, it comes down to you.


Mistakes Were Made (but not by me), Page 309

Making mistakes is central to the education of budding scientists and artists of all kinds; they must have the freedom to experiment, try this idea, flop, try another idea, take a risk, be willing to get the wrong answer.


Mistakes Were Made (but not by me), Page 309

The focus on constant testing, which grew out of the reasonable desire to measure and standardize children’s accomplishments, has intensified their fear of failure.


Mistakes Were Made (but not by me), Page 310

It is certainly important for children to learn to succeed, but it is just as important for them to learn not to fear failure. When children or adults fear failure, they fear risk. They can’t afford to be wrong.


Mistakes Were Made (but not by me), Page 310

It is a lesson for all ages: the importance of seeing mistakes not as personal failings to be denied or justified but as inevitable aspects of life that help us improve our work, make better decisions, grow, and grow up.


Influence, Page 310

The tactic of starting with a little request in order to gain eventual compliance with related larger requests has a name: the foot-in-the-door technique.