Quotes

Influence, Page 385

Inside families, individuals are more helpful to kin they resemble. Outside the family unit, people use facial feature similarities to judge (fairly accurately) their degree of genetic relatedness to strangers.

The Effective Executive, Page 385

…every success creates new opportunities. So does every failure.

The Effective Executive, Page 386

A written plan should anticipate the need for flexibility.

Management, Page 386

Customers pay only for what is of use to them and gives them value. Nothing else constitutes ‘quality.’

Management, Page 386

…the delusion of higher profits to be achieved through ‘premium’ prices is almost universal, even though it always opens the door to entrepreneurial judo.

Thinking, Fast and Slow, Page 387

A story is about significant events and memorable moments, not about time passing.

Management, Page 389

…timing is of the essence in establishing a specialty-skill niche. It has to be done at the very beginning of a new industry, a new custom, a new market, a new trend.

Management, Page 389

To attain a specialty niche always requires something new, something added, something that is genuine innovation.

Management, Page 389

A specialty-skill niche is rarely found by accident. In every single case, it results from a systematic survey of innovative opportunities.

Management, Page 390

The business that establishes itself in a specialty-skill niche is… unlikely to be threatened by its customers or by its suppliers.