Quotes

Inspired, Page 317

…the best technology-product companies know that the riskiest strategy of all is to stop taking risks.

Inspired, Page 317

…empowerment means the teams are able to tackle and solve the business problems they’ve been assigned in the best way they see fit.

The Enthusiastic Employee, Page 317

…employees [need feedback], not just form the ‘numbers,’ but from a manager capable of interpreting the numbers and conveying their meaning.

The Enthusiastic Employee, Page 318

…managers dislike (a few even dread) giving performance appraisals; they want to get them over with as quickly as possible and with as little trouble as possible.

The Speed of Trust, Page 318

Leaders who extend trust to us become our mentors, models, and heroes.

Management, Page 318

At its most powerful, communication brings about ‘conversion,’ that is, a change of personality, values, beliefs, and aspirations.

High Performance Habits, Page 318

…remind yourself that the main thing is to keep the main thing the main thing.

High Performance Habits, Page 318

Slow down, be more strategic, and say no more often.

Sooner Safer Happier, Page 319

With transparency comes the ability to measure flow, to look at trends, and to see the impact on the changes we make on our ways of working.

The Speed of Trust, Page 319

Trust is reciprocal – in other words, the more you trust others, the more you, yourself, are trusted in return.