Quotes

Thinking, Fast and Slow, Page 308

…our brains are not designed to reward generosity as reliably as they punish meanness.

Flawless Consulting, Page 308

The door to new ways of thinking doe snot open easily, and it is the tension in the room that actually becomes the key.

Mistakes Were Made (but not by me), Page 308

So embedded is the link between mistakes and stupidity in American culture that it can be shocking to learn that not all cultures share it.

The Enthusiastic Employee, Page 308

When a worker has a skill that is both important and unique or unusual in the workplace, it is a source of great joy.

The Enthusiastic Employee, Page 308

…receiving training – continual training – ranked at or near the top in every country in what employees say they want from their job.

The Enthusiastic Employee, Page 309

In addition to performing well and having their skills used, employees want to feel that what they do makes a difference, especially to their organization and to the organization’s customers.

Thanks for the Feedback, Page 309

…while learning is a shared responsibility, in the end, it comes down to you.

Mistakes Were Made (but not by me), Page 309

Making mistakes is central to the education of budding scientists and artists of all kinds; they must have the freedom to experiment, try this idea, flop, try another idea, take a risk, be willing to get the wrong answer.

Mistakes Were Made (but not by me), Page 309

The focus on constant testing, which grew out of the reasonable desire to measure and standardize children’s accomplishments, has intensified their fear of failure.

Mistakes Were Made (but not by me), Page 310

It is certainly important for children to learn to succeed, but it is just as important for them to learn not to fear failure. When children or adults fear failure, they fear risk. They can’t afford to be wrong.