Quotes

Tiny Habits, Page 247

When you give positive feedback, what has the biggest impact? Try different approaches and see what happens.

How, Page 247

…the best leader is the best server. And if you’re a servant, by definition you’re not controlling.

Lean Thinking, Page 247

The most difficult step is simply to get started by overcoming the inertia present in any brownfield organization.

Good Work, Page 247

Familiarity with admirable mentors or paragons can make a significant difference to young workers tempted to trim their values to fit current fashions.

Deep Work, Page 247

The notion that all messages, regardless of purpose or sender,… deserve a (timely) response, is absurdly unproductive.

Switch, Page 247

Every culture, whether national or organizational, is shaped powerfully by its language.

Dare to Forgive, Page 248

We must learn the art of forgiveness. We must learn how to respect those we don’t understand, those we fear and even hate…

Lean Thinking, Page 248

Even if you find one or more executives with the necessary knowledge, they may well need outside help to move your organization ahead rapidly.

Deep Work, Page 248

If you’re in a position to do so, consider sender filters as a way of reclaiming some control over your time and attention.

Team of Teams, Page 248

When we urge people to ‘think outside of the box,’ we are generally asking them to discard mental models.