| 15820 Quotes Found |
…it’s not acceptable to do nothing to improve your operations on the grounds that the risk of failure is too high.
When things move fast, the need to concentrate on what is going on in their environment gives people less time and energy to devote to organizational politics.
…the concept of blending roles leads to much more flexible team processes and behaviors.
The main challenge in testing value when you’re sitting face to face actual users and customers is that people are generally nice…
…we have the potential to make these [knowledge work] efforts not only massively more productive, but also massively more fulfilling and sustainable.
It’s hard to imagine a surer sign that one is dealing with an irrational economic system than the fact that the prospect of eliminating drudgery is considered to be a problem.
One of the worst things about toxic positivity is that, when used in the wrong moments, it denies what we’re feeling and makes us feel worse.
So the more automation proceeds, the more it should be obvious that actual value emerges from the caring element of work.
A focus only on tooling will have minimal improvement on outcomes if processes, the system of work, and behavioral norms, how people are organized and incentivized, are not changing.









