| 16197 Quotes Found |
…the more elite the team, the fiercer the desire of those already on the team to keep those standards high.
…when you really take on the responsibility to capture and track what’s on your mind, you’ll think twice about making commitments internally that you don’t really need or want to make.
…the experiences we have during our formative years shape us into who we are, not just as individuals, but as a collective, too.
Risky as it sometimes feels, we typically feel better about ourselves when we’re serving something beyond our self-interest.
When we decline to get involved, to risk ourselves or our reputations, we have to understand that it is not just our own careers or life at stake.
Coordination delays will rapidly negate the potential additional productivity of adding more individuals.
When we’re freed from the mythology that we control outcomes and asked instead to concentrate on behaviors, we have a powerful tool to fight against negativity and anxiety.
Reciprocity, like generosity, ultimately serves our survival better than selfishness. It builds trust, deepens relationships, and reinforces values that serve the greater good.
One thing that is nice about NPS (Net Promoter Score) is that it is very stable over time. Since it is measuring customer satisfaction, it is not subject to minor fluctuations…









