Quotes

The Enthusiastic Employee, Page 424

…the credibility of a boss is enormously important to employees.

Management, Page 424

Overstaffed organizations create work rather than performance. They also create friction, sensitivity, irritation, and concern with feelings.

The Enthusiastic Employee, Page 424

A lack of integrity… is toxic to the trust that is the foundation of the leader-follower relationship.

The Enthusiastic Employee, Page 424

It is essential that followers sense in their leader determination, drive, courage, self-confidence, decisiveness, resilience…

Management, Page 425

…organizational changes should not be undertaken often and should not be undertaken lightly. Reorganization is a form of surgery, and even minor surgery has risks.

The Enthusiastic Employee, Page 425

Central to the wisdom of great leaders is modesty in the sense of an understanding of their reliance – no matter how bright and strong and energetic they are – on others.

The Enthusiastic Employee, Page 426

Failures and mistakes in the course of running a business are inevitable.

Influence, Page 426

When we focus attention on something, we immediately come to see it as more significant to us.

Management, Page 428

Organization structure should make self-control possible and should encourage self-motivation.

Management, Page 429

Only if the structure can adapt to new situations, new demands, new conditions, will it be able to survive.