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Bullshit Jobs, Page 237
…psychological studies regularly find that people of working-class background are more accurate at reading other people’s feelings, are more empathetic and caring, than those of middle-class, let alone wealthy, backgrounds.
Influencer, Page 237
When behaviors are out of whack, look closely at your rewards. Who knows? Your own incentive system may be causing the problem.
Think Again, Page 237
Psychologists find that the more people value happiness, the less happy they often become with their lives.
How to Talk with Anyone about Anything, Page 237
When we are in a state of wonder, we open our minds to new, deeper awareness of one another.
Bullshit Jobs, Page 237
…the skill at reading others’ emotions is just an effect of what working-class work actually consists of: rich people don’t have to learn how to interpret labor nearly as well…
Why Managers Matter, Page 237
…there are no universally ‘best’ solutions to organizational problems, only trade-offs that depend on the contingencies facing the company.
Willpower, Page 237
…it’s less stressful on the mind to say Later rather than Never. In the long run, you’ll end up wanting less and also consuming less.
Never Split the Difference, Page 237
During a typical business meeting, the first few minutes… and the last few moments, as everyone is leaving, often tell you more about the other side than anything in between.
Good Work, Page 237
The path of least resistance – entropy or inertia – is constantly at work in history, as well as in the physical universe.
Why Managers Matter, Page 237
Identifying and acting upon …trade-offs – not decentralizating everything, everywhere – is the key to successful leadership.