Quotes

Distracted, Page 241

Lose the will to focus deeply, to point the compass of our lives firmly in one another’s direction, and we become islands.

Thanks for the Feedback, Page 241

What to do, then, when you are experiencing strong feelings? If you’re feeling overwhelmed, don’t try to fight through it and inquire. Instead, assert.

Focus, Page 241

…systems awareness in the absence of self-awareness and…

ReWork, Page 241

Listening to customers is the best way to get in tune with a product’s strengths and weaknesses.

The Speed of Trust, Page 241

…symbols become disproportionately valued as representations, icons, and images of what is right or wrong in an organization.

Bullshit Jobs, Page 241

…paradoxically, people regularly report that work is what gives the ultimate meaning to their lives, and that unemployment has devastating psychological effects.

Never Split the Difference, Page 241

People generally fear conflict, so they avoid useful arguments out of fear that the tone will escalate into personal attacks they cannot handle.

Bullshit Jobs, Page 241

To be denied work is to be denied far more than the things that one can buy; it is to be denied the ability to define and respect one’s self.

Deep Work, Page 241

…fixed-schedule productivity can yield powerful benefits.

Start With No, Page 241

The signed contract is just another decision… Contracts are broken all the time, for starters.