| 15820 Quotes Found |
Low trust creates disengagement, which leads to turnover – particularly of the people you least want to lose.
When forecasting the outcomes of risky projects, executives too easily fall victim to the planning fallacy. In its grip, they make decisions based on delusional optimism rather than a rational weighting of gains, losses, and probabilities.
Ironically, seeing employees strictly in economic terms is a long-term economic disadvantage for a company because it loses out on the extra performance that people who are enthusiastic about a purpose will give.
When trust inside an organization is low, it gets perpetuated in interaction in the marketplace, causing greater turnover among customers, suppliers, distributors, and investors.
…people often (but not always) take on risky projects because they are overly optimistic about the odds they face.
It is the mandated institutionalization of useful practices that takes the life out of most implementation efforts.
The attempt to find ‘potential’ is altogether futile. It is less likely to succeed than simply choosing every fifth person. Performance is what counts…
When employees aren’t trusted, they tend to pass that lack of trust on to their customers, and customers ultimately leave.









