Quotes

Think Again, Page 219

Requiring proof is an enemy of progress.

Think Again, Page 219

The goal in a learning culture is to welcome these kinds of experiments, to make rethinking so familiar that it becomes routine.

To Sell is Human, Page 219

This is what it means to serve: improving another’s life and, in turn, improving the world.

Think Again, Page 219

Rethinking is more likely when we separate the initial decision makers from the later decision evaluators.

The Enthusiastic Employee, Page 219

Enthusiasm about one’s company requires a company with purpose, especially in relation to its customers. And it requires principles.

Unreasonable Hospitality, Page 220

When you’re trying to level up, it’s easy to psych yourself out by focusing on everything you don’t know. But you’ve go to have faith in your ability to figure it out.

The Five Dysfunctions of a Team, Page 220

Ironically, teams succeed because they are exceedingly human.

Measure What Matters, Page 220

What we choose to measure is a window into our values, and into what we value. – Dov Seidman

Unreasonable Hospitality, Page 220

Growth happens outside of your comfort zone.

The Five Dysfunctions of a Team, Page 220

By acknowledging the imperfections of their humanity, members of functional teams overcome the natural tendencies that make trust, conflict, commitment, accountability, and a focus on results so elusive.