Quotes

No Hard Feelings, Page 222

A lack of leadership opportunities can make women feel like they have to compete with one another – and makes younger ambitious female employees seem threatening.

Quiet Leadership, Page 222

The job of the leader is to bring the team together… by getting them to think in the most efficient and effective ways, by improving all their thinking – without telling anyone what to do.

Flawless Consulting, Page 222

In wording feedback… your goal is to describe what you have found and not to evaluate it.

Never Eat Alone, Page 222

What truly moves us as human beings, what prompts us into action, is emotion.

Quit, Page 222

Sometimes, you might discover that you like a different function better than the one you’re currently doing. Having the new skills in your portfolio, developed through exploration, allows you to switch to that new function more easily.

Start With No, Page 222

…if we do deal with our problems head-on, we appear as effective people to the adversary. This is comforting for the adversary and for us.

Leaders Eat Last, Page 222

Customers will never love a company until the employees love it first.

Emotional Intelligence 2.0, Page 222

The ability to explain your thoughts and directly address others in a compassionate way during a difficult situation is a key aspect of relationship management.

Team of Teams, Page 222

…the speed and interdependence of our current environment means that what we cannot know has grown even faster than what we can.

The Lean Product Playbook, Page 222

Finding defects as soon as possible is a Lean principle that helps reduce waste.