Quotes

The Five Dysfunctions of a Team, Page 207

Great teams make clear and timely decisions and move forward with complete buy-in from every member of the team, even those who voted against the decision.

The Infinite Game, Page 207

Finite thinkers do not appreciate that an investment in people will ultimately benefit the company, the customer and their investments.

Fierce Conversations, Page 207

…it’s human to be angry, and it’s okay to tell someone what you’re feeling.

Think Again, Page 207

Rethinking is not just an individual skill. It’s a collective capability, and it depends heavily on an organization’s culture.

Atomic Habits, Page 207

Behavior only shifts if the punishment is painful enough and reliably enforced.

Unapologetically Ambitious, Page 208

…aim for most of your [networking] interactions to be spent providing help or value to others. Give more than you take; it’s not just the generous thing to do, but it also puts you in a position of power instead of weakness.

Sprint, Page 208

Seeing where customers struggle and where they succeed with your prototype is useful – but hearing their thoughts as they go is invaluable.

No Hard Feelings, Page 208

…command and control management – which uses dominance to get results – is on its way out. A relational leadership style has emotional and financial benefits.

CrazyBusy, Page 208

The single most important reason people fail at work or in relationships is poor communication.

Willpower, Page 208

As a general rule – with lots and lots of exceptions… – children raised by single parents tend not to do as well in life as children who grow up with two parents.