Quotes

The Five Dysfunctions of a Team, Page 215

By shifting rewards away from individual performance to team achievement, the team can create a culture of accountability.

Denial, Page 215

Most of us cleave to the conventional even when it is wrong.

Pour Your Heart Into It, Page 215

Nothing can stay the same forever, in business or in life, and counting on the status quo can only lead to grief.

What Got You Here Won’t Get You There, Page 215

…no manager should be taken aback by employees who are looking out for themselves. You certainly shouldn’t resent them for it, or brand them as selfish.

No Hard Feelings, Page 215

Reactive, hot-tempered managers are hurtful, demoralizing, and the top reason people quit their jobs.

Primal Leadership, Page 215

…resonance with vision is sometimes the one thing that holds people together, staves off exhaustion, and keeps people focused and positive.

Switch, Page 215

Habits are behavioral autopilot, and that’s why they’re such a critical tool for leaders.

Dare to Forgive, Page 215

…hatred and the need for revenge originate in the humiliation, rage and betrayal we feel at lacking control. The fact that death is the ultimate proof of our lack of control.

Start With No, Page 216

In all fields, the most successful people deal with the most difficult problems directly. Negotiation is no different.

What Got You Here Won’t Get You There, Page 216

Today the key to wealth is knowledge. As a result, the company needs the knowledge worker far more than the knowledge worker needs them.