Quotes

Mistakes Were Made (but not by me), Page 299

If those in power prefer to maintain their blind spots at all costs, then impartial review boards must improve that vision – against their will, if it comes to that.

Mistakes Were Made (but not by me), Page 299

The ultimate correction for the tunnel vision that afflicts all of us mortals is more light.

Inspired, Page 299

Success in terms of stakeholder management means that your stakeholders respect you and your contribution.

Inspired, Page 300

…commit to previewing your solutions during discovery with the key stakeholders before you put this work on the product backlog.

The Messy Middle, Page 300

Data without context is misleading and can be used to illustrate nearly whatever you want; if you know the answer you’re looking for, you’ll be able to find data somewhere to support it.

The Speed of Trust, Page 300

…broken trust creates pain, disappointment, and loss. It wreaks havoc with relationships, partnerships, plans, dreams, and enterprises of all kinds.

Mistakes Were Made (but not by me), Page 300

Once we understand how and when we need to reduce dissonance, we can become more vigilant about the process and often nip it in the bud, catching ourselves before we slide too far down the pyramid.

Mistakes Were Made (but not by me), Page 300

By looking at our actions critically and dispassionately… we stand a chance of breaking out of the cycle of action, followed by self-justification, followed by more committed action.

Mistakes Were Made (but not by me), Page 301

Social scientists are finding that once people are aware of their biases, know how they work, and pay mindful attention to them… they have greater power to control them.

Inspired, Page 301

…a group setting is not the forum for designing strong products. It results in design by committee, which yields mediocre results at best.