Quotes

Good Boss, Bad Boss, Page 184

Predictability helps people know when to relax versus when dread and vigilance are warranted – which protects them from the emotional and physical exhaustion…

Give and Take, Page 184

…on average, happier people earn more money, get higher performance ratings, make better decisions, negotiate sweeter deals, and contribute more to their organizations.

Denial, Page 184

…data-driven emotional intelligence – the willingness to ignore conventional wisdom, gather facts in an objective, hardheaded manner, and face up to the full implications of those facts in both marketing and human terms.

How Big Things Get Done, Page 184

When small can scale up and become huge fast, small experiments have huge potential.

Fierce Conversations, Page 184

Obeying our instincts and offering them up to a colleague or loved one allow both of us to know things we could not know otherwise.

Blue Ocean Strategy, Page 184

…traditional incentives of power and money – carrots and sticks – help. But they fall short of inspiring human behavior that goes beyond outcome-driven self-interest.

The Messy Middle, Page 184

Ambiguity kills great ideas, and great leaders kill ambiguity.

A World Without Email, Page 184

Whether implicit or formal, many office activities are structured by some manner of rules.

Toxic Positivity, Page 184

Radical acceptance acknowledges that pain is an unavoidable part of life and that fighting back against this suffering typically leads to more suffering.

Quit, Page 184

There is no longer honor in spending every last bit of investor money pursuing an endeavor that’s failing. Returning capital to investors is the responsible choice under those circumstances and demonstrates the ability to make the hard decision when it’s the right thing to do.