Quotes

It’s the Manager, Page 185

You’ll find the most powerful energy that you can push through your company at the intersection of employees and customers – not either one alone; the energy is in the intersection.

Emotional Intelligence 2.0, Page 185

Feelings express truth, and they have a way of rising to the surface through our reactions and body language, despite the words we choose.

The Rare Find, Page 185

For bosses… it’s not enough to discover talent that shouts. That much is easy. The great challenges come later, once such people are on the payroll.

Winners Never Cheat, Page 185

No question about it, one gauge of success is how much wealth one acquires in his or her lifetime. The more meaningful and lasting measurement, though, is how much one gives away.

Switch, Page 185

…executives – and parents – often have more tools than they think they have. If you change the path, you’ll change the behavior.

The E-Myth Revisited, Page 185

…it’s critical… that you’re able to separate yourself from the roles you need to play.

Emotional Intelligence 2.0, Page 185

People trust what they see over what they hear.

The Rare Find, Page 185

…everything hinges on an ability to make the most of such people’s wide-ranging ambitions and restless spirits.

Measure What Matters, Page 185

Feedback can be highly constructive – but only if it is specific.

Tiny Habits, Page 185

Although exercise is beneficial in many ways, it is not the key to weight loss. Focusing your time and energy on nutrition makes all the difference.