Quotes

Thanks for the Feedback, Page 176

Anything that helps you see a dark situation from a different point of view is beneficial.

Rapt, Page 176

Your motivations – aren’t impersonal abstractions but powerfully reflect who you are and what you focus on.

Start With No, Page 176

You cannot tell anyone anything… You can only help people see for themselves.

Ogilvy on Advertising in the Digital Age, Page 176

[Retailers]… Use mobile to get people to the store, motivate them once they’re there, satisfy them after the purchase, and keep them happy with customer service.

Start With No, Page 176

In trying to convince someone to buy this product or service or to sign this deal, in trying to reason with someone, we are setting ourselves up to fail.

Ogilvy on Advertising in the Digital Age, Page 176

To make mobility happen, the mantra is ‘mobile first’.

Slow Productivity, Page 176

…obsessing over quality often demands that you slow down, as the focus required to get better is simply not compatible with busyness.

The Tipping Point, Page 176

As human beings… we can only handle so much information at once. Once we pass a certain boundary, we become overwhelmed.

Who Believed in You?, Page 176

…you can feel safe taking a straight path in your career… But if you don’t take a little risk every now and again, you might miss a great opportunity that you couldn’t foresee.

Measure What Matters, Page 176

…the contemporary alternative to annual reviews is continuous performance management.