Quotes

Managing Up, Page 171

Employees who are constantly bullied and berated lose motivation, get sick, and are too stressed to perform at high levels.

The Power of Regret, Page 171

Dissecting terrific events can diminish their terrificness.

ReWork, Page 171

Share information that’s valuable and you’ll slowly but surely build a loyal audience. Then when you need to get the word out, the right people will already be listening.

Reset, Page 171

…visual progress changes minds.

Switch, Page 171

Pain now for a payoff later.

Unapologetically Ambitious, Page 171

We all experience ups and downs – some of us more than others.

The Speed of Trust, Page 171

…often loyalty to principle is the best way to demonstrate loyalty to people.

Think Again, Page 171

When someone knowledgeable admits uncertainty, it surprises people, and they end up paying more attention to the substance of the argument.

Good Boss, Bad Boss, Page 171

…sometimes [bosses] encourage their people to join them in doing a crummy job. And such intentional ineptitude is sometimes the best option for enhancing performance and collective humanity.

It Doesn’t Have to Be Crazy at Work, Page 171

Whatever it takes means sloppy work in the service of just delivering something.