Quotes

First, Break All The Rules, Page 170

At its simplest, a manager’s job is to encourage people to do more of certain productive behaviors and less of other, unproductive behaviors.

HBR Guide to Persuasive Presentations, Page 170

No matter what tone you’re trying to establish, be available and sincere.

CrazyBusy, Page 170

…forgiving someone merely means letting go of anger, not condoning what was done. Chronic anger is a major and toxic distraction.

Tiny Habits, Page 170

Hope and fear are vectors that push against each other, and the sum of those two vectors is your overall motivation level.

Focus, Page 170

Positive emotions widen our span of attention; we’re free to take it all in. Indeed, in the grip of positivity, our perceptions shift.

Why Work Sucks and How to Fix It, Page 170

To be trusted to do your job. To be treated like an adult. Isn’t that worth almost anything?

Start With No, Page 170

The clearer your adversary’s vision of his pain, the easier the decision-making process.

Sooner Safer Happier, Page 170

…any local optimization of agility in IT will make little or no difference in the end-to-end time to value.

How, Page 170

We live in a time when trust is the currency of the age… Those who can engender and wield more trust will win.

Traction, Page 170

By limiting priorities, you can focus on what is most important. With the increased intensity of focusing on a limited number… your people will accomplish more.