Quotes

Why Managers Matter, Page 019

Managers need to move away from specifying methods and processes, in favor of defining the principles they want people to apply or the goals they want people to meet.

The Speed of Trust, Page 19

When trust is high, the dividend you receive is like a performance multiplier, elevating and improving every dimension of your organization and your life.

Why Work Sucks and How to Fix It, Page 019

The clock discourages innovation and creativity. You can’t be motivated to solve the company’s problems because even if you do you are still judged on how much time you put in. You can’t serve two masters.

On Becoming a Leader, Page 019

Life on this turbulent, complex planet is no longer linear and sequential, one thing logically leading to another. It is spontaneous, contrary, unexpected, and ambiguous.

The Making of a Manager, Page 019

Your job, as a manager, is to get better outcomes from a group of people working together.

The 5 Levels of Leadership, Page 019

Becoming a leader isn’t a mystical subject… everyone has the potential to move up to a higher level of leadership.

CrazyBusy, Page 019

…it is a myth that you can perform two tasks simultaneously as well as you can perform one.

The Lean Startup, Page 19

With scientific learning as our yardstick, we can discover and eliminate the sources of waste that are plaguing entrepreneurship.

Denial, Page 019

A product in the business world is what the consumer makes it.

Unreasonable Hospitality, Page 019

…whatever you do for a living, you can choose to be in the hospitality business…