Quotes

Courage is Calling, Page 018

The only way through is to attack that fear. Logically. Clearly. Empathetically.

Reset, Page 018

There are unmistakable areas for improvement… that we’ll never unlock unless we go and see the work.

Good Boss, Bad Boss, Page 18

The ways that senior leaders treat direct reports create numerous other ripple effects that travel down and across the hierarchy, shaping a company’s culture and performance.

Seductive Interaction Design, Page 018

As user experience designers, we must consider every stimulus that might influence user interaction.

Why Work Sucks and How to Fix It, Page 018

If you are skating by, filling the hours, watching the clock, then what are you doing with your life?

The Way We’re Working Isn’t Working, Page 018

Values are aspirations, and they come to life only through our behaviors.

On Becoming a Leader, Page 018

…political regimes come and go, and ideologies wax and wane, but – human nature being what it is, our basic needs are economic, not political.

The Art of Possibility, Page 018

On our path to achieving a goal we inevitably encounter obstacles. Some of the more familiar ones, aside from other people, are sacrifices of time, money, power, love, resources, and inner strength.

Leaders Eat Last, Page 18

When we struggle to find happiness or a sense of belonging at work, we take that struggle home.

Measure What Matters, Page 18

The failings of annual performance reviews have sparked a robust alternative – continuous performance management.