Quotes

Leading the Unleadable, Page 18

To successfully lead the unleadable, we must accept that leadership is a choice. Further, we can choose the kind of leaders we desire to be.

Seductive Interaction Design, Page 018

…design choices influence perceptions, elicit different responses, and affect a person’s ability to complete a task.

Toxic Positivity, Page 18

If we want to communicate effectively and make other people feel supported, we must first understand the world they live in.

The Way We’re Working Isn’t Working, Page 018

The need for significance at work is a manifestation of our inborn hunger for meaning in our lives.

Leaders Eat Last, Page 18

A business environment with an unbalanced focus on short-term results and money before people affects society at large.

How Big Things Get Done, Page 018

Think slow, act fast: That’s the secret of success.

Flawless Consulting, Page 18

People readily commit themselves to things they believe will further their interests.

Courage is Calling, Page 018

The only way through is to attack that fear. Logically. Clearly. Empathetically.

Reset, Page 018

There are unmistakable areas for improvement… that we’ll never unlock unless we go and see the work.

Good Boss, Bad Boss, Page 18

The ways that senior leaders treat direct reports create numerous other ripple effects that travel down and across the hierarchy, shaping a company’s culture and performance.