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Flawless Consulting, Page 162
If we give clients precisely what they ask for, we run the risk of not having served them well.
The Heart of Change, Page 162
Successful change is more fragile than we often think, or wish to think.
Hacking Growth, Page 162
…while finding the right words to appeal to people is vital, offering true value is a necessary ingredient for achieving viral growth.
Talent is Overrated, Page 162
One of the main reasons why the people in organizations don’t produce more innovation is that the culture isn’t friendly to it. New ideas aren’t really welcomed.
Only the Paranoid Survive, Page 162
An organization that has a culture that can deal with these two phases – debate (chaos reigns) and a determined march (chaos reined in) – is a powerful, adaptive organization.
The Speed of Trust, Page 162
When you build trust with one, you build trust with many.
Flawless Consulting, Page 162
…we are dealing with human systems, and human systems are not amenable to technical solutions.
How Big Things Get Done, Page 162
Modularity is a clunky word for the elegant idea of big thing made from small things.
Leading the Unleadable, Page 162
Time the start [of a project] to enable momentum to build quickly.
Blue Ocean Strategy, Page 162
For strategic change to have real impact, employees at every level must move en masse.