Quotes

Competing in the New World of Work, Page 154

…internal teams are often focused on what’s immediately ahead of them and not on orthogonal possibilities.

Start With No, Page 154

…many people knowingly spill beans as they fight for the feeling of self importance. Kind of pitiful, but true.

Why Managers Matter, Page 154

…hierarchy is an unbeatable machine when it comes to coordinating a flow of activities at the lowest cost. Hierarchy is an instrument of efficiency rather than the opposite.

Start With No, Page 154

Beans get spilled all over the place, that’s the truth, and your job is to gather up all those beans and put them to good use.

Never Eat Alone, Page 154

By adjusting our behavior to mirror the person you are talking to, he’ll automatically feel more comfortable.

How to Talk with Anyone about Anything, Page 154

A childlike wonder helps create safety and understanding.

Never Split the Difference, Page 154

Having just two words to start with might not seem like a lot of ammunition, but trust me, you can use ‘what’ and ‘how’ to calibrate nearly any question.

Playing Big, Page 154

…when we have the privilege to choose our work, we move toward topics that matter deep within our souls.

Only the Paranoid Survive, Page 154

…you need to find a way to project your determination, will and vision over a distance, much as the forces of a strong magnet affect iron filings.

Never Eat Alone, Page 154

In order the establish a lasting connection, small talk needs to end on an invitation to continue the relationship.