Quotes

The Effective Manager, Page 153

The idea with all brainstorming is simply to go for volume, not accuracy.

How Big Things Get Done, Page 153

Psychological safety boosts morale, fosters improvements, and ensures that, in Andrew Wolstenholme’s words, ‘bad news travels fast’ – so that problems can be tackled quickly.

Give and Take, Page 153

…powerless communication… works for givers because they establish a sincere intent to act in the best interests of others.

The 5 Levels of Leadership, Page 153

A compelling vision is clear and well-defined, expansive and challenging.

ReWork, Page 153

You rarely regret saying no. But you often wind up regretting saying yes.

How, Page 153

In a horizontal, connected world nothing achieves alignment and common purpose faster than active transparency. In fact, without it, they are almost impossible to achieve.

Inspired, Page 153

Absolutely be sincere, but let people see you’re genuinely excited. Enthusiasm is really contagious.

Team of Teams, Page 153

The emphasis on group success spurs cooperation, and fosters trust and purpose. But people cooperate only if they can see the interdependent reality of their environment.

Ogilvy on Advertising in the Digital Age, Page 154

UX is as much a philosophy as it is a practice, and in many respects, it is everyone’s job…

The Way We’re Working Isn’t Working, Page 154

Frightening as it may be to acknowledge our shortcomings and admit our mistakes, the irony is that doing so tends to inspire greater respect, not less.