Quotes

Range, Page 153

…a mind kept wide open will take something from every new experience.

The Other Side of Change, Page 153

Not knowing why things have gone a certain way for others can fill us with such gut-level discomfort that our minds search for a story to rationalize away any injustice.

The Start-up of You, Page 153

Make things happen, and in the long run, you’ll design your own serendipity, and make your own opportunities.

Start With No, Page 153

If we take notes, we’re listening, which is good, and we’re not talking, which is equally good. No talking!

The Lean Startup, Page 153

…the goal of creating learning milestones is not to make the decision easy; it is to make sure that there is relevant data in the room when it comes time to decide.

Fierce Conversations, Page 153

Countless corporate teams… are held hostage by a single dysfunctional human being who has got the entire tribe cowed into avoiding the topics that need addressing.

Never Split the Difference, Page 153

Calibrated questions have the power to educate your counterpart on what the problem is rather than causing conflict by telling them what the problem is.

Unapologetically Ambitious, Page 153

The hard-won lessons you learn while meeting life’s challenges? If you leverage them right, they become your secret weapons.

Enshittification, Page 153

When any part of an industry’s supply chain is captured by a monopolist, the whole supply chain has to monopolize, lest it fall victim to a powerful buyer or a powerful seller.

Influence, Page 153

…when people are unsure, they are more likely to use others’ actions to decide how they themselves should act.