Quotes

Lost and Founder, Page 153

…assuming good intent is among the most critical elements for team bonding, productivity, and quality of output.

The Effective Manager, Page 153

The idea with all brainstorming is simply to go for volume, not accuracy.

How Big Things Get Done, Page 153

Psychological safety boosts morale, fosters improvements, and ensures that, in Andrew Wolstenholme’s words, ‘bad news travels fast’ – so that problems can be tackled quickly.

Inspired, Page 153

Absolutely be sincere, but let people see you’re genuinely excited. Enthusiasm is really contagious.

Team of Teams, Page 153

The emphasis on group success spurs cooperation, and fosters trust and purpose. But people cooperate only if they can see the interdependent reality of their environment.

Ogilvy on Advertising in the Digital Age, Page 154

UX is as much a philosophy as it is a practice, and in many respects, it is everyone’s job…

The Progress Paradox, Page 154

…luck is often more of a factor in unequal outcomes than economic textbooks care to admit.

The Way We’re Working Isn’t Working, Page 154

Frightening as it may be to acknowledge our shortcomings and admit our mistakes, the irony is that doing so tends to inspire greater respect, not less.

So Good They Can’t Ignore You, Page 154

Hardness scares off the daydreamers and the timid, leaving more opportunity for those like us who are willing to take the time to carefully work out the best path forward and then confidently take action.

Ogilvy on Advertising in the Digital Age, Page 154

…UX is a critical part of the fabric of advertising in the digital age. User experience is often the differentiator for a brand.