Quotes

Never Eat Alone, Page 149

We can put a little of ourselves, our real selves, on the line, give people a glimpse of our humanity, and create the opportunity for a deeper connection. We have a choice.

Radical Candor, Page 149

…most bosses fear being jerks but employees fear that their bosses are not shooting straight.

What Got You Here Won’t Get You There, Page 149

It’s not enough to keep our ears open; we have to demonstrate that we are totally engaged.

Priceless, Page 149

Customers who use loyalty cards are a self-selected group of cheapskates.

ReWork, Page 149

You need to redefine the rules, no just build something slightly better.

Never Eat Alone, Page 149

Safety – whether in conversation, business, or life – generally produces ‘safe’ (read: boring) results.

Willpower, Page 149

In setting rules for how to behave in the future, you’re often in a calm, cool state, so you make unrealistic commitments.

Inspired, Page 149

…when using OKRs at scale, there’s a larger burden on leadership and management to ensure that the organization is truly aligned…

Thanks for the Feedback, Page 149

We tend to move toward things that are pleasurable and away from things that are painful. Pleasure is a rough proxy for the healthy and safe; pain is a rough proxy for the unhealthy and dangerous.

168 Hours, Page 149

…functioning as a taxi service is not a parental core competency in the way that eating dinner together or doing Bible studies together… are.