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There are few things more damaging to human relationships than a sense of superiority.

…caring personally about people even as you challenge them will build the best relationships of your career.

Building enough trust between people to enable reciprocal challenge irrespective of reporting relationship takes time and attention.

A good rule of thumb for any relationship is to leave three unimportant things unsaid each day.

…the need for honest communication doesn’t always wait until you’ve build a close personal relationship…

You can guide your team to get results if you’ve built a trusting relationship with each person reporting to you, and there can only be real trust when people feel free at work.

If you can build a trusting relationship with people so that they feel free at work, then they’re much more likely to do the best work of their lives.

Bosses can’t become petty bureaucrats. When you have too much unilateral authority, you’ll inevitably do things that will erode trust, ruin your relationships, and make your direct reports want to escape from their jobs the way they’d want to break out of jail.

Spending time with people from work in a more relaxed setting, without the pressure of work deadlines, can be a good way to build relationships.

…an important part of Radically Candid relationships is opening yourself to the possibility of connecting with people who have different worldviews or whose lives involve behavior that you don’t understand or that may even conflict with a core belief of yours.