 |
…people trump process. In all situations, there are rules, and then there are the rules for breaking the rules.
|
190 |
 |
When people are the main assets of the business – and they can come and go every night – the business will not be worth very much.
|
023 |
 |
When you have a product, people expect to pay for it in advance… We’re used to paying for products up front and services after they have been rendered.
|
025 |
 |
The more people you say no to, the more referrals you’ll get to people who need your product or service.
|
148 |
 |
Hire people who are good at selling products, not services.
|
148 |
 |
Few individuals are giving their best. Few companies are getting the best from their people.
|
017 |
 |
Part of growing up is learning what you can and cannot say to people, what is polite and what is rude. Strangely at work a lot of these rules don’t apply.
|
029 |
 |
When people have high demands and high control, their life can be hectic but manageable. They figure out what needs to be done and when.
|
034 |
 |
If you don’t give people more control over how they meet the demands of work and life, people aren’t going to be able to give their best at either.
|
035 |
 |
At companies around the world people opt out of flexible work arrangements for fear of committing career suicide.
|
042 |
