 |
…there is a countervailing truth of human nature: Where there is change, there is resistance. No matter how enlightened your methods, there will be people on your team who will dig in their heels.
|
171 |
 |
People do want to drive. But they also want guardrails and a safety net…
|
187 |
 |
…when people are forced to change, their capacity for change is vast. But let’s not forget there’s another option: People can choose to change.
|
229 |
 |
In general, strategies that require people to do more work can prove effective for containing tasks.
|
091 |
 |
…people are often too focused on their own problems to care about how you’re solving your own.
|
093 |
 |
When you want to impress other people, or add to the conversations in a meaningful way, your mind slips into a higher gear than what’s easily accessible in solo introspection.
|
190 |
 |
Most people have trouble succeeding in jobs that lack a sense of meaning and purpose.
|
195 |
 |
People are naturally suspicious of change.
|
199 |
