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Tweaking the environment is about making the right behavior a little bit easier and the wrong behaviors a little bit harder. It’s that simple.
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183 |
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…executives – and parents – often have more tools than they think they have. If you change the path, you’ll change the behavior.
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185 |
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Many people have discovered that, when it comes time to changing their own behavior, environmental tweaks beat self-control every time.
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192 |
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Self-manipulation works.
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193 |
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Action triggers simply have to be specific enough and visible enough to interrupt people’s normal stream of consciousness.
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211 |
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The next time your team resolves to act in a new way, challenge team members to take it further… Get them to set an action trigger.
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212 |
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Checklists simply make big screwups less likely.
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223 |
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…if you want to change things, you have to pay close attention to social signals, because they can either guarantee a change effort or doom it.
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228 |
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…culture often is the linchpin of successful organizational change.
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241 |
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Change isn’t an event; it’s a process.
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253 |
