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Positive illusions pose an enormous problem with regard to change. Before people can change… they’ve got to get their bearings.
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115 |
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…if necessary, we need to create a crisis to convince people they’re facing a catastrophe and have no choice but to move.
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119 |
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Starting an unpleasant task is always worse than continuing it.
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131 |
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Shrink the change. Make the change small enough that they can’t help but score a victory.
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134 |
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When you engineer early success, what you’re really doing is engineering hope. Hope is precious to a change effort.
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141 |
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Coaches are masters of shrinking the change. By pushing their teams to attain a sequence of ‘small, visible goals,’ they build momentum.
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144 |
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…big changes come from a succession of small changes.
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147 |
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Identity is going to play a role in nearly every change situation. Even yours.
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156 |
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The growth mindset… is a buffer against defeatism. It reframes failures as a natural part of the change process.
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169 |
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Pain now for a payoff later.
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171 |
