 |
Your people are changing constantly and it’s right in front of your eyes. If you don’t change accordingly, you may as well be managing with your eyes wide shut.
|
218 |
 |
Change doesn’t typically happen without a struggle.
|
20 |
 |
…because these technologies change rapidly, this process of mastering hard things never ends: You must be able to do it quickly, again and again.
|
31 |
 |
…all the change efforts have something in common: For anything to change, someone has to start acting differently.
|
4 |
 |
For individuals’ behavior to change, you’ve got to influence not only their environment but their hearts and minds. The problem is this: Often the heart and mind disagree, fervently.
|
5 |
 |
The bigger the change you’re suggesting, the more it will sap people’s self-control.
|
11 |
 |
Change is hard because people wear themselves out… What looks like laziness is often exhaustion.
|
12 |
 |
If you want people to change, you must provide crystal-clear direction.
|
16 |
 |
…in situations where change is needed, too much analysis can doom the effort.
|
33 |
 |
…anytime you have a bright spot, your mission is to clone it.
|
43 |
