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Knowledge workers, whatever their sex, are professionals, applying the same knowledge, doing the same work, governed by the same standards, and judged by the same results.

Schooling traditionally stopped when work began. In the knowledge society, it never stops.

…the ultimate test of management is performance. Achievement rather than knowledge remains, of necessity, both aim and proof.

Knowledge workers may have an attachment to an organization and feel comfortable within it, but their primary allegiance is likely to be their specialized branch of knowledge.

In sharp contrast to yesterday’s workers, to whom a job was first of all a living, most knowledge workers see their job as a life.

In the future, employees, and especially knowledge workers, will increasingly outlive even successful organizations.

The management of knowledge workers should be based on the assumption that the corporation needs them more than they need the corporation. They know they can leave. They have both mobility and self-confidence.

…[knowledge workers] have moved several steps beyond traditional workers, who used to expect to be told what to do… Knowledge workers, in contrast, expect to make the decisions in their own area.

Organization is not an absolute. It is a tool for making people productive in working together.

One [principle of organization] is surely that organization has to be transparent. People have to know and have to understand the organization structure they are supposed to work in.