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The attitude and habit of continually improving is one of the prime differentiators between companies that remain relevant and succeed and those that fall by the wayside in today’s global economy.

While straight talk is vital to establishing trust, in most situations, it needs to be tempered by skill, tact, and good judgment.

By enlisting others in your growth and development, you transform a culture that typically resists change to one that encourages it.

…though management might talk about it, fundamentally, management does not behave in ways that demonstrate respect, and as a result, employees don’t trust management.

Help create an environment in which everyone’s contributions are recognized and every person is acknowledged. Give credit generously.

…taking time to define results up front is particularly vital because a large percentage of the workforce is employed in jobs where it’s often difficult to demonstrate measurable results.

…if you aren’t making a conscious effort to Get Better, you’re not just standing still; you’re getting farther and farther behind.

…if you’re not willing to make mistakes, you’re not going to improve.

…the key to successful management is in treating people like adults. – John Case

Smart leaders create an environment that encourages appropriate risk-taking, an environment that makes it safe to make mistakes.