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The best ideas, it’s believed, come from… close-up sensory investigation of the situation; how can you improve something you don’t fully understand?

Whenever possible, we should get out of the business of precision altogether.

This is one of the classic tensions of management: You want to encourage people to use their judgment, but you also need your team members’ judgments to be correct and consistent.

Boundaries are necessary because of people’s tendency to escalate their commitment to their choices.

…tripwires encourage risk taking by letting us create a ‘safe space’ for experimentation.

…tripwires allow us the certainty of committing to a course of action, even a risky one, while minimizing the costs of overconfidence.

Appoint yourself the agent of your own life and take ownership of your own development, career, creative spirit, work, and connections.

By simply letting our children know that we see them in full, clearly and without judgment, we signal that we accept and validate their emotional experience.

Tweaking your job, also known as job crafting, involves looking creatively at your work circumstances and finding ways to reconfigure your situation to make it more engaging and fulfilling.

The most agile and adaptive response to an unattainable goal is goal adjustment, which entails both disengaging… and then re-engaging in an alternative.