 |
When we expect people to achieve a certain level of productivity, supervising them becomes much easier because the measurement adds a level of objectivity.
|
82 |
 |
Numbers don’t lie. As with facts, they also are stubborn things. You deliver the numbers or you didn’t.
|
84 |
 |
As a great boss, you’re going to disappoint people from time to time and you must learn how to take some grief every now and then.
|
124 |
 |
Most bosses believe… that giving anyone an excellent rating implies that there is no room for improvement. They’re confusing excellence with perfection.
|
128 |
 |
A vision is achieved more quickly when everyone’s energy is focused on common goals.
|
150 |
 |
…most Americans are not engaged at work. At the heart of this epidemic are bad bosses.
|
152 |
 |
A consultant is a person in a position to have some influence over an individual, a group, or an organization but has no direct power to make changes or implement programs.
|
2 |
 |
The consultant’s objective is to engage in successful actions that result in people or organizations managing themselves differently.
|
5 |
 |
People readily commit themselves to things they believe will further their interests.
|
18 |
 |
Studies done by outside experts seldom carry the kind of personal ownership and commitment needed to deal with difficult management issues.
|
24 |