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Absent a well-designed communication architecture, information and ideas will stagnate, and your company will degenerate into a bad place to work.

If it’s possible to do something ten times better, it’s also possible that you won’t be the only company to figure that out. Therefore, you must take the market before somebody else does.

The world is full of bankrupt companies with world-class cultures. Culture does not make a company.

Every smart company values its employees. Perks are good, but they are not culture.

There is no such thing as a good executive. There is only a great executive for a specific company at a specific point in time.

…no CEO ever has a smooth path to a great company. Along the way, many things go wrong and all of them could have and should have been avoided.

No training as a manager, general manager, or in any other job actually prepares you to run a company.

…it’s important to understand that nearly every company goes through life-threatening moments.

CEOs should be evaluated against their company’s opportunity – not somebody else’s company.

To be a world-class company, you need world-class effort. If somebody isn’t giving it to you, they must be checked.