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…a ‘cult’ is what people who work for companies that haven’t invested enough in their cultures tend to call the companies that have.

…company cultures based on abuse and harassment and manipulation are not only awful and unethical, but unstable and inefficient as well.

…every company, no matter the size, should spend a few weeks hashing out every one of their core values and committing them to paper.

…more and more consumers see their relationships with companies as an open marriage: If something better comes along, they will go with the better option.

It’s pointless to try to reposition a company without actual change on the ground.

In order to rise through the ranks of a company, an organization, or even an industry, you need to understand how the power flows through it.

For strong companies, financing is a tactic. For weak companies, financing is a goal.

Companies are as impatient as people, if not more so.

A shared trait among entrepreneurs and innovators within big companies is defying prescribed roles.

Society tends to eventually celebrate what was, at first, shunned. Companies are no different.