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Successful companies similarly fail because of their past successes, which engineer overconfidence and thus produce hubris as well as complacency.
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218 |
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Companies cannot be good at everything, nor should they try to be.
|
232 |
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…analysis implies that companies should empower middle managers to design and implement innovation programs and processes, while encouraging top managers to adopt a hands-off approach.
|
227 |
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In a modern company, the knowledge crucial to success is dispersed across the employees and cannot all be concentrated at the the top management level.
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262 |