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It’s up to each of us to find ways to invest our lives with meaning. Only then can we reap the rewards. Purpose and significance are not our birthrights.

…leaders who want their organizations to succeed will once again have to reward, even cosset, those employees who have the best ideas.

…all of us can find tangible and intangible rewards in self-knowledge and self-control, because if you go on doing what you’ve always done, you’ll go on getting what you’ve always got – which may be less than you want or deserve.

The difference between an organization where people are extrinsically rewarded to give their all and one where people are intrinsically motivated to do so is the difference between an organization filled with mercenaries versus one filled with zealots.

When companies and the people who lead them act with courage and integrity, when they demonstrate that they are honest and of strong character, they are often rewarded with good will from customers and employees.

…action items for CEOs: Build a culture that rewards – not punishes – people for getting problems into the open where they can be solved.

While you don’t want to punish people for taking good risks, not all risks are good. While there is no reward without risk, there is certainly risk with little or no chance of corresponding reward.

Consumerism demands that business starts out with the needs, the realities, the values of the customer. It demands that business define its goal as the satisfaction of customer needs. It demands that business base its reward on its contribution to the customer.

…there are few things quite as dangerous as an organization in which promotions are so rapid as to become the accepted reward for doing a decent job.

When we evaluate people, there’s nothing more rewarding than finding a diamond in the rough.