 |
…most important, cultivating a design sensibility can make our small planet a better place for us all.
|
086 |
 |
Humans make mistakes. A well-designed system expects its users to err and is as forgiving as possible.
|
112 |
 |
Well-designed systems tell people when they are doing well and when they are making mistakes.
|
118 |
 |
People work to counteract their own self-control problems, often by redesigning the architecture within which they make choices…
|
121 |
 |
The key is to design each job so that, in the act of carrying out the work, people gain knowledge about the results of their effort.
|
081 |
 |
No matter how skilled people are, or how well designed and well executed their projects, problems and failures are inevitable in complex, creative work.
|
106 |
 |
Good design at its core is about understanding people and their needs in order to create the best possible tools for them.
|
008 |
 |
Make things happen, and in the long run, you’ll design your own serendipity, and make your own opportunities.
|
153 |
 |
…in most cases, the only way to learn what we want to know is to design a test ourselves.
|
096 |
 |
If you know how to make use of the right influence tools and bring them to bear on a carefully designed effort, you too can change anything.
|
289 |
