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Studying your own needs can lead to remarkable discoveries and new ideas because the designer always has a direct line to at least one user: him- or herself.
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199 |
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…we should focus our efforts on creating environments for our innate psychological needs to flourish.
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72 |
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Sometimes neediness is blatant and easy to spot… but more often it is subtle and insidious. The trained negotiator sees neediness of all sorts all the time, in big ways and in little ways.
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26 |
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Talking can be an overt showing of need… Talking and showing need go hand in hand.
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27 |
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How many people do you know who won’t let you get a word in edgewise? By being overbearing, these people are actually betraying neediness.
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27 |
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Fear of rejection is a sign of neediness – specifically, the need to be liked. It is imperative for the negotiator to understand just what rejection is, and who can reject you and who cannot.
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30 |
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More bad deals are signed and more sales are lost because of neediness than because of any other single factor. If there’s any need in this negotiation it has to be your adversary’s, not yours.
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33 |
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…being right is very important to most of us. It is a powerful need, and like all needs, it must be overcome.
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65 |
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Setting out to know someone inevitably means understanding what their problems or needs are.
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68 |
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Armed with knowledge about a person’s passions, needs, or interests, you can do more than connect; you’ll have an opportunity bond and impress.
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70 |